Here are a few S.M Marketing trends that could give you the edge in 2019 … and there will be more to follow…So rapid are the changes to Digital and Social Media Marketing in these exciting times that we felt it would be appropriate and hopefully very helpful to our clients and prospective clients to look at what will be happening in the year to come.
So many are the changes that the SM Marketing gurus are predicting – and so important is it that we are aware of the possible changes we need to effect – we felt it would be necessary to create a three part series to give this subject reasonable coverage.

Live Video will be big
Just as we had a massive growth on TV to from scripted shows to real live reality shows, the taste of the public to see what’s happening right now in real time is just as big on social media and growing by the day. According to online marketing expert Marcus Sheridan, 80% of what we consume online will be video content by 2019!
Businesses need to find novel and interesting ways to go with visual live presentations and product demonstrations to capture this already massive market. Traditionally U-tube has been the main platform for this, but its popularity across Facebook and now Instagram has made it a key opportunity for marketers to look out for next year.
A word of warning though is that for technical reasons it can be risky so it is best handled by professional marketing people who will hire competent videographers and crews.

Personalized, seamless communication
As the many algorithm changes on Facebook and Instagram in 2018 (to name just 2 platforms) showed, text based content – particularly that accompanied with images – like info graphics – is still vital and more importantly needs to be more constant and more personally engaging than ever before.
This too is a predicted trend for 2019 and as another SM Marketing guru, Eva Taylor with ‘Hootsuite’ says “Looking ahead to the future of social in 2019 and beyond, the brands that are most likely to win are the ones that place personalization and customer experience at the heart of their business. Thanks to social media, consumers have come to expect seamless, curated experiences with every brand they speak to and they want these interactions to happen faster than ever!”

AI will be bigger than ever
Artificial Intelligence, as mentioned many times in our previous articles, has been probably the most massive and revolutionary vehicle of change in Digital and Social Media Marketing in recent times. It’s manifestations, like ‘chatbots and ‘social media Ad optimization’ to name just a couple, will enhance customer interaction, especially in the form of online customer service across all major platforms, more than ever in 2019.
It is predicted in fact that by 2020 more than 85% of all customer service interactions will be powered by AI bots and those building brands online should note that although Google Amazon and Facebook were the quickest to adopt this technology, WhatsApp is now a hot contender as a business platform and many will be looking to place their marketing there next year.
Seek expert help to maximize your 2019 spend

One way to be sure of knowing where to place your brand building marketing efforts in 2019 and maximize your Ad spend across the board, is to entrust experts like PS digital to create an effective tailor made marketing strategy for your business.
We hope this first part of S.M Marketing trends that could give you the edge in 2019 has been helpful to you, or at least interesting! To make sure though that you take the fullest advantage of these future trends, contact us now to begin to formulate an effective campaign to ensure next year is the best ever for you brand and your business!